Frequently Asked Questions

FAQ’S

What materials go into the shredding containers?

All sensitive information should be placed in shredding containers. Sensitive information can be either private or proprietary.

Private information is non-public information that must be safeguarded to preserve and protect the security of employees, customers or business partners. 

Examples include:

  • Human Resources and personnel information
  • Customer list and databases
  • Customer records
  • Customer price lists
  • Payroll records
  • Patient records
  • Law records

Proprietary information is non-public information whose disclosure could adversely affect your companies competitive advantage in the marketplace. Examples include, but are not limited to:

  • Financial information
  • Profit and loss statements
  • Marketing Plans
  • Budgets
  • Strategic plans
  • General pricing strategies
  • Acquisition and divestment information
  • Patent and research data
  • Bid and proposal data, including win strategies
  • Building security and disaster recovery plans
  • Fire protection strategies
  • Software Functionality or technical specification
  • Training documentation
  • Internal policy documents

Both types of sensitive information – private and proprietary – should be placed in the shredding containers.

Employees are not required to remove staples, paper clips, rubber bands and/or small binders. All clean paper (any color) and file folders (any color) are suitable for shredding.

If in doubt whether items are considered sensitive and require shredding, place them in the shredding container. This way you make sure the information is safe, whether confidential or not.

What can go into the shredding containers?

Paper: All office paper, white paper, folders.

Metals (a): Paperclips, staples, Small binder clips.

What doesn’t go into the shredding containers?

Shredding containers are intended for paper only. Regular waste should be placed in a lined bin and then disposed of through your usual waste management process. Items that should not be put in the shredding containers include:

Paper: cardboard, Books

Trash: Food waste, general office waste, bottles, glass, cans, inks, dyes, paints

Metals (b): licence plates, big binder clips, binder, other metal materials not mentioned in (a). Binder fasteners. Screws, other fasteners.

Plastics: plastic bags and packing material, computer discs, CDs, DVDs, backup tapes, video tapes, transparencies, ID badges, driver’s licenses, microfiche, microfilm, X-rays

Hazardous material: biochemical waste, sharps, toxic substances, flammables, explosives

Hardware: computer, printer and photocopier parts

Other: CDs, USB devices, floppy disks, film or microfiche

What should employees do with sensitive information on digital or electronic media?

Information stored on computer discs, CDs, DVDs, backup tapes, video tapes, transparencies, ID badges, driver’s licenses, microfiche, microfilm or X-rays must be destroyed using alternative methods. These materials must be sorted for destruction and collected separately.

Contact Future Shredding, Inc., (562) 426-0557 to arrange for a special service collection.

Can employees retrieve documentation placed in the shredding containers?

Shredding containers will be locked at all times and shredded on-site once collected. Once the documentation has been inserted, it can only be retrieved by unlocking the container. Contact your business representative in order to have a shredding container at your location opened.

What if we need more shredding containers?

If your office needs additional shredding containers, more frequent service, or if you haveadditional questions about the process, please contact Future Shredding, Inc., or ask a team member.

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