Frequently Asked Questions
What materials go into the shredding containers?
Sensitive information, whether private or proprietary, should be placed in shredding containers to safeguard non-public information and protect the security of employees, customers or business partners.
Examples of private information include:
- Human Resources and personnel information
- Customer list and databases
- Customer records
- Customer price lists
- Payroll records
- Patient records
- Law records
Examples of proprietary information include, but are not limited to:
- Financial information
- Profit and loss statements
- Marketing plans
- Strategic plans
- General pricing strategies
- Acquisition and divestment information
- Patent and research data
- Bid and proposal data, including win strategies
- Building security and disaster recovery plans
- Fire protection strategies
- Software functionality or technical specifications
- Training documentation
- Internal policy documents
Both types of sensitive information, private and proprietary, should be placed in shredding containers.
Employees are not required to remove staples, paper clips, rubber bands and small binders. All clean paper (any color) and file folders (any color) are suitable for shredding.
If in doubt whether items are considered sensitive and require shredding, place them in the shredding container. This way you make sure the information is safe, whether confidential or not.
What can go into the shredding containers?
All office paper, white paper, and folders are suitable for shredding. Metals like paperclips, staples, and small binder clips can also be included.
What doesn’t go into the shredding containers?
Shredding containers are intended for paper only. Regular waste should be placed in a lined bin and then disposed of through your usual waste management process. Items that should not be put in the shredding containers include:
- Cardboard and books
- Food waste, general office waste, bottles, glass, cans, inks, dyes, and paints
- Metals such as license plates, big binder clips, binders, other metal materials not mentioned in (a), binder fasteners, screws, and other fasteners
- Plastics such as plastic bags and packing materials, computer discs, CDs, DVDs, backup tapes, video tapes, transparencies, ID badges, driver’s licenses, microfiche, microfilm, and X-rays
- Hazardous material such as biochemical waste, sharps, toxic substances, flammables, and explosives
- Computer, printer, and photocopier parts
- CDs, USB devices, floppy disks, film, or microfiche
What should employees do with sensitive information on digital or electronic media?
Information stored on computer discs, CDs, DVDs, backup tapes, video tapes, transparencies, ID badges, driver’s licenses, microfiche, microfilm, or X-rays must be destroyed using alternative methods. These materials must be sorted for destruction and collected separately.
Contact Future Shredding, Inc. at (562) 426-0557 to arrange for a special service collection.
Can employees retrieve documentation placed in the shredding containers?
Shredding containers will be locked at all times and shredded on-site once collected. Once the documentation has been inserted, it can only be retrieved by unlocking the container. Contact your business representative in order to have a shredding container at your location opened.
What if we need more shredding containers?
If your office needs additional shredding containers, more frequent service, or if you have additional questions about the process, please contact Future Shredding, Inc. or ask a team member.