Customer Documents
The paperwork behind the paperwork destruction — policies, terms, and compliance references in one place.
A shredding service that destroys your records had better be able to document its own. This page collects everything a customer, auditor, or prospective client might ask us to produce: the terms you're agreeing to, the certificate that proves destruction happened, how billing works, and the compliance documentation that backs it all up.
Most visits here are one of three errands. Before you hire us — read the Terms of Service and the service definitions so there are no surprises on shred day. During an audit — grab the Certificate of Destruction reference and the SOC 2/3 documentation; together they answer the "how do you prove disposal?" question that HIPAA and FACTA reviews always ask. Day-to-day — the FAQ settles what goes in the container, and the billing policy explains what happens if an invoice slips through the cracks.
- Terms of Service
The agreement governing our services.
- Certificate of Destruction
What the certificate covers and why auditors ask for it.
- Late Payment Policy
Billing terms and what happens when invoices age.
- List of Services
Formal definitions of each service we offer.
- Frequently Asked Questions
What goes in the containers, what doesn’t, and how service works.
- Workplace Policy
How our personnel handle your material.
- SOC 2/3 Compliance
Documentation for your security audits.
- Privacy Policy
How we handle personal data from this website and our services.
Need something that isn't here — an insurance certificate, a W-9, a copy of an old invoice? Call (562) 426-0557 or email info@futureshredding.com.